Terms and Conditions

Last updated: November 10, 2025

1. Introduction

Welcome to FeeZaap, a digital platform provided and operated by Napeans Technologies ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of the FeeZaap mobile application and website ("Platform", "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use FeeZaap.

2. Service Overview

FeeZaap offers a comprehensive digital platform designed for dance school administrators to:

  • Manage batches, staff assignments, and student enrollments
  • Process fee payments from parents to dance schools
  • Send automated fee reminders and notifications
  • Split program fees by categories (choreography, costume, makeup)
  • Provide secure parent portal access with PIN authentication
  • Offer reward points (Zaap Coins/Points) for payments

Only authorized dance school administrators may onboard parents and set default login credentials. There is no direct registration process for parents.

3. User Roles and Responsibilities

3.1 Dance School Administrators

  • Responsible for accurate data entry of parent and student information
  • Must obtain necessary consents before adding parent/student data
  • Authorize payment processing and approve transactions
  • Maintain confidentiality of login credentials

3.2 Parents/Guardians

  • Use only the PIN provided by dance school administrators
  • Ensure accuracy of payment information
  • Report any unauthorized transactions immediately
  • Comply with payment schedules and fee structures

4. Fee Collection and Payment Processing

4.1 Payment Flow

All fee payments are processed directly to the dance school's configured bank account. FeeZaap acts as a facilitator and does not hold or store payment funds.

4.2 Commission Structure

Dance schools may be charged a commission of 1.2% per transaction on an on-demand basis . This commission:

  • Is not charged for every transaction
  • Applied only when specifically requested by Napeans Technologies
  • Will be communicated transparently to dance schools
  • Does not affect the amount paid by parents

4.3 No Parent Fees

FeeZaap does not charge any additional fees to parents for payment processing or platform usage.

5. Online Payment Terms & Conditions

This online payment system is provided by FeeZaap/Napeans Technologies as a facilitator. We may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms. The country of domicile for FeeZaap is India.

5.1 Payment Terms

Please read these terms carefully before using the online payment facility. Using the online payment facility on this platform indicates that you accept these terms. If you do not accept these terms, do not use this facility.

All payments are subject to the following conditions:

  • The description of services are specific to your dance school enrollment when you log in with your unique credentials. Normally payment is required in advance (i.e., before you commence your activity).
  • All Fees quoted are in Indian Rupees. The dance school reserves the right to change the fees at any time.
  • Your payment will normally reach the dance school account to which you are making a payment within two working days.
  • We cannot accept liability for a payment not reaching the correct dance school account due to you quoting an incorrect account number or incorrect personal details. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.
  • If the card supplier declines payment, the dance school is under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.
  • In no event will FeeZaap or the dance school be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this platform, any websites linked to this platform, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

5.2 Refund Policy

  • If the Customer (parent/student) leaves the dance school before they complete their service period, there shall be no entitlement to a refund of paid service fees.
  • Refunds, if applicable and at the discretion of the dance school Management, will only be made to the debit/credit card used for the original transaction.
  • For the avoidance of doubt, nothing in this Policy shall require FeeZaap or Napeans Technologies to refund the Fees (or part thereof) unless such Fees (or part thereof) have previously been paid and the dance school has approved the refund.

5.3 Cancellation Policy

  • Cancellation of fee payments, once processed, will be accepted only under exceptional circumstances and at the sole discretion of the dance school Management.
  • If payment cancellation is permitted by the dance school, the amount will be credited to the original mode of payment.
  • No cancellation requests will be accepted after the service period has commenced, unless approved by the dance school.
  • All cancellation and refund decisions are at the sole discretion of the respective dance school. FeeZaap acts only as a facilitator and is not responsible for refund/cancellation decisions.

6. Enhanced Privacy Policy

6.1 Information Collection and Usage

This Privacy Policy applies to all of the products, services and websites offered by FeeZaap/Napeans Technologies. Sometimes we may post product specific privacy notices or Help Centre materials to explain our products in more detail.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us.

Information we collect and how we use it:

  • We collect personal information (name, email address, phone number, payment details) when you register as a user, make payments, or interact with our services.
  • We use this information to provide, maintain, protect, and improve our services, and to develop new services.
  • We will not share your personal information with third parties except as necessary to process payments or as required by law.
  • Payment information is processed securely through our payment gateway partners and is not stored on our servers.

6.2 Changes to Privacy Policy

FeeZaap/Napeans Technologies reserves the entire right to modify/amend/remove this privacy statement anytime and without any reason. Nothing contained herein creates or is intended to create a contract/agreement between FeeZaap and any user visiting the FeeZaap website or providing identifying information of any kind.

6.3 DND (Do Not Disturb) Policy

If you wish to stop any further SMS/email alerts/contacts from our side, all you need to do is to send an email to us at mailus@napeans.com with your registered mobile number and email address. We will ensure that you are removed from our contact list within 7 working days.

6.4 Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7. Zaap Coins/Points Reward System

7.1 Earning Points

Parents earn Zaap coins or points ("Rewards") for confirmed fee payments made through the platform.

7.2 Redemption

  • Rewards are redeemable solely for dance-related merchandise within the FeeZaap app
  • Standard conversion rate: 1000 points = ₹200 discount
  • Redemption requires a minimum purchase amount
  • Points have no cash value and cannot be transferred

7.3 Legal Compliance

If legal or regulatory guidelines require terminology changes, "coins" may be referred to as "points" at the Company's discretion without affecting functionality.

8. Data Usage and Privacy

Your privacy is important to us. Our collection, use, and protection of personal data is governed by our Privacy Policy , which forms part of these Terms.

  • Data is collected by dance school administrators, not directly by parents
  • We comply with the Digital Personal Data Protection Act 2023 (DPDP)
  • Personal data is used solely for platform functionality and payment processing
  • Users have rights to access, correct, and delete their personal data

9. Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Transmit malicious code or viruses
  • Attempt unauthorized access to the platform
  • Use the service for fraudulent purposes
  • Share login credentials with unauthorized persons
  • Reverse engineer or attempt to extract source code

10. Service Availability

While we strive for continuous service availability, we do not guarantee uninterrupted access. The Service may be temporarily unavailable for:

  • Scheduled maintenance
  • Emergency repairs
  • System upgrades
  • Circumstances beyond our reasonable control

11. Intellectual Property Rights

All intellectual property rights in FeeZaap, including but not limited to:

  • Software code and algorithms
  • User interface and design
  • Trademarks and logos
  • Content and documentation

remain the exclusive property of Napeans Technologies. Users are granted a limited, non-exclusive license to use the Service as intended.

12. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount of commission paid in the 12 months preceding the claim
  • We are not liable for indirect, incidental, or consequential damages
  • We do not guarantee the accuracy of third-party payment processors
  • Users are responsible for maintaining the security of their accounts

13. Modifications and Termination

13.1 Service Modifications

We reserve the right to modify, suspend, or discontinue the Service with reasonable notice to users.

13.2 Terms Updates

These Terms may be updated periodically. Continued use of the Service after changes constitutes acceptance of revised Terms.

13.3 Account Termination

We may terminate or suspend accounts that violate these Terms or applicable laws.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of India, specifically the jurisdiction of Tamil Nadu.

14.2 Dispute Process

  1. Initial contact with customer support: mailus@feezaap.com
  2. Escalation to mediation if required
  3. Final resolution through arbitration under Indian Arbitration and Conciliation Act

15. Contact Information

For questions about these Terms, please contact:

Napeans Technologies
Email: mailus@feezaap.com
Website: https://napeans.com

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Napeans Technologies regarding the use of FeeZaap.